Training

Training is the key

Training is the cornerstone to the successful use of software.

Every Hebron installation includes an agreed number of training days to ensure knowledge is high for the best use to be made of any Hebron product.

Hebron Training Academy

The Hebron Training Academy is a new initiative for 2007.

Trainees will be certified to set standards within each product or module.

Setting and maintaining these standards will ensure a School is using its software effectively thereby ensuring the school is being run efficiently.

In today's competitive marketplace, this is key.

Refresher Training

At least two main areas naturally conspire to reduce knowledge and cause operational problems - staff turnover and routines that are run infrequently such as fee billing.

To help, Hebron offers additional training which can be carried out either at the customer's site or in Hebron's training rooms at Yeovil or Newbury.

From simple refresher training to a full advanced course, either on the program or accountancy, contact Hebron's support department for a quotation.

Who knows when training is needed?

Hebron's Customer Support Unit (CSU) is normally first to know when additional customer training would be beneficial.

The reason is simple - many calls to the CSU are 'How do I ...'. Since every support call is logged, the CSU quickly identifies customers whose support requests are becoming disproportionate.

At this stage, the customer will be contacted with recommendations for additional training.

Training, whether initial, advanced, or simply brush-up, is always available. Contact Hebron's support department.

Are you a new Bursar? Have you just taken a new appointment as a Bursar?

Hebron runs a free training day at The Hebron Centre for any new Bursar or new appointment as a Bursar to demonstrate the power of Hebron's accounts software. Contact Hebron's support department


Additional Training

Available for any subject - but note that diaries are often booked for up to 4 weeks in advance, or even more for key periods. Book early!

back